👋🏾 Get to know me

Hey there! I’m [Keer-stn] (she/her).

I’m a UX specialist focused on building content and information experiences. I’ve spent nearly a decade helping companies simplify complex digital environments through impact-driving design and communications solutions.

Skills stack

I work from conception to implementation to find the best ways to get the right information to the right people, at the right times, for the right reasons.

🤓 My toolkit includes…

  • Product content strategy
  • Information architecture
  • User research
  • UX writing and microcopy
  • Metadata, taxonomy and SEO strategy
  • Visual design
  • Designing for A11y and i18n
  • Information management and governance planning
  • Performance analysis and testing
  • Designing for web, mobile and beyond

Design journey

I got my start as a communications designer before transitioning into UX. Across my career, i’ve had the chance to work on a wide range of projects both on in-house teams and as an agency consultant. In 2022, I also did a year of postgrad study at UBalt's design school to refine my strategy and research chops.

💁🏾‍♀️ I thrive when i’m…

  • Bringing structure and consistency to complex or chaotic digital environments.
  • Thinking about problems big and small — taking on strategy and ops challenges while still getting to do execution and craft work.
  • Bridging gaps between UX, content and other folks working on the end-to-end product experience.
  • Trying new things and tech — i’m always on the look out for opportunities to work in emerging areas like AI and conversation design.

🙅🏾‍♀️ My no thank yous

  • Information structures and systems are my bread and butter. So i’m probably not the best fit if you’re looking for someone to just edit strings.
  • Working in silos SUCKS. I appreciate spaces that foster a natural sense of collaboration across different disciplines and teams.

Me IRL

I’m originally from a small town in Appalachia, but spent a huge chunk of my life in Washington DC, a small chunk of my life in the Middle East and recently decided to take a chance on Berlin.

I’m also a devoted cat mom and the official Cool Auntie™️ of the family. In my spare time I like to make art, grow plants and watch trash TV (don’t judge me!)

A photo of Kirstyn’s adorable cat daughter, Noura.